In the beginning, Occupy Wall Street was a brilliant guerrilla PR effort that forced a reluctant media to start talking about an elephant that's been in the room for decades, namely, corporate – government collusion, otherwise known as crony capitalism. Since then, the focus of OWS has blurred, and now the movement's missteps threaten to derail this noble effort completely. After some thought, here are a few PR recommendations from an admittedly back seat driver for getting back on track and moving forward.
Maintain focus. Initially, Occupy Wall Street enjoyed great focus. The theme was crony capitalism – government and private industry working in collusion, without accountability, to benefit themselves at the expense of the common good. This is distinct from free market capitalism, in which enterprises compete for business in a way that is supposed to benefit the consumer. With free market capitalism, the markets by design hold businesses themselves accountable for their success or failure: if a business makes smart decisions, it flourishes; if it make bad decisions, it goes down in flames. The sectors of the economy most affected by crony capitalism, in my view, are the financial and defense industries. There are certainly other examples – the health insurance and pharmaceutical industries spring to mind – but they are part of a separate discussion about health care. Student loans don't have much at all to do with crony capitalism. Neither do government employment programs. Somewhere down the line, OWS suffered from “scope creep,” taking on all of these topics and more. Recommendation: Sharpen the focus on crony capitalism.
Reassure your audience. In my view, the overwhelming majority of OWS protesters are not against capitalism. In general, they are enthusiastic proponents of the American Dream. The love the idea that anyone who works hard, plays by the rules and delivers something of value deserves to get very, very rich. Steve Jobs is an example of someone that fits the model, and we've certainly seen numerous iPhones and MacBooks at the protests. In contrast to free market capitalism, crony capitalism is what powers banana republics, not the American Dream. OWS must reassure the public by making a distinction between free market capitalism – which OWS supports – and and crony capitalism – which it opposes.
Recommendation: clearly stating that the OWS movement's chief mission is to protect the American Dream itself. Keep the story on message, not on you. This is where I fear the OWS movement threatens to derail itself completely. Initially, OWS was concerned more about the common good than a land grab, but somewhere down the road, this changed. To its everlasting credit, OWS has pushed the mainstream media to finally dig into the corrupt relationship between Wall Street and the government, a task relegated to “tinfoil hat-wearing cranks” just a few months ago. Unfortunately, stories like the one
Bloomberg News recently broke about the Federal Reserve granting $13 billion in virtually zero interest loans to the banks -- or the
Sixty Minutes segment about Congress exempting itself from insider trading laws -- have been overshadowed by
efforts by the OWS protesters to keep tents pitched through the winter in public spaces. At some point, “Occupy Wall Street” became more about the protesters themselves than the crimes they were fighting.
Recommendation: make the story about the story, not about you. Use social media instead of tents. The OWS movement has brilliantly leveraged social media to stay connected and to report on examples of police wrongdoing. My recommendation now is to pack up the tents and stay warm this winter. Use those saved calories to organize meetups and use social media to spread the word. One social-media-fueled million person march on Washington would have more of a positive impact on the national discourse than 100 ragged tent cities at this point - and no one will die of exposure.
Recommendation: Put renewed emphasis on social media to organize objective-driven in-person meetings and to distribute your message. Thanks to everybody involved in Occupy Wall Street. You've done a great service to the nation and the world. If you can stay focused, provide reassurance about your belief in the American Dream, keep the story on message and emphasize social media – not tents - as your primary vehicle for reform, you'll keep changing history for the better.